Tresami Managed IT Services are very accessible near our business, support from them is absolutely excellent.
Work assigned to Tresami support desk and gets done, without us following it up. They have a fabulous team. Response time is one of the best I have seen in more than 3 decades I have been in the ICT industry. Can do attitude. Never once I had to repeat what technical issue we were having, they are quite good in ICT industry.
Tresami has always guided us in cost benefit analysis every time we had a ICT project planned, from CAPEX to execution stage. Visibility of our support request is good from their Help Desk system, it works for us.